China Network connectivity problems

Incident Report for Cloudflare

Resolved

This incident has been resolved.
Posted Jul 03, 2025 - 08:45 UTC

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Jul 03, 2025 - 08:03 UTC

Identified

The issue has been identified and a fix is being implemented.
Posted Jul 03, 2025 - 06:19 UTC

Update

We are seeing reduced impact after implementing mitigations in some locations and are continuing to look into remaining issues.
Posted Jul 03, 2025 - 04:39 UTC

Investigating

Cloudflare is investigating potential connectivity issues related to unexpected DNS resolution for a subset of customers using China Network from some locations in China.

We are assessing impact and causes and will provide further updates as soon as possible.
Posted Jul 03, 2025 - 03:04 UTC
This incident affected: Cloudflare Sites and Services (Network).
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