Bring Your Own IP (BYOIP) Increased Errors and Elevated Latency in EU

Incident Report for Cloudflare

Resolved

This incident has been resolved.
Posted Jul 02, 2025 - 18:57 UTC

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Jul 02, 2025 - 18:50 UTC

Investigating

Cloudflare is investigating issues with Bring Your Own IP (BYOIP) / Bring Your Own IP (BYOIP) On-Demand feature. We are working to analyse and mitigate this problem. More updates to follow shortly. Impact is restricted to changes in the Bring Your Own IP (BYOIP) configuration and it does not affect any connectivity, security or CDN functionality.
Posted Jul 02, 2025 - 17:51 UTC
This incident affected: Europe (Amsterdam, Netherlands - (AMS), Athens, Greece - (ATH), Barcelona, Spain - (BCN), Belgrade, Serbia - (BEG), Berlin, Germany - (TXL), Bratislava, Slovakia - (BTS), Brussels, Belgium - (BRU), Bucharest, Romania - (OTP), Budapest, Hungary - (BUD), Chișinău, Moldova - (KIV), Copenhagen, Denmark - (CPH), Cork, Ireland - (ORK), Dublin, Ireland - (DUB), Düsseldorf, Germany - (DUS), Edinburgh, United Kingdom - (EDI), Frankfurt, Germany - (FRA), Geneva, Switzerland - (GVA), Gothenburg, Sweden - (GOT), Hamburg, Germany - (HAM), Helsinki, Finland - (HEL), Istanbul, Turkey - (IST), Izmir, Turkey - (ADB), Kyiv, Ukraine - (KBP), Lisbon, Portugal - (LIS), London, United Kingdom - (LHR), Luxembourg City, Luxembourg - (LUX), Madrid, Spain - (MAD), Manchester, United Kingdom - (MAN), Marseille, France - (MRS), Milan, Italy - (MXP), Minsk, Belarus - (MSQ), Moscow, Russia - (DME), Munich, Germany - (MUC), Nicosia, Cyprus - (LCA), Oslo, Norway - (OSL), Palermo, Italy - (PMO), Paris, France - (CDG), Prague, Czech Republic - (PRG), Reykjavík, Iceland - (KEF), Riga, Latvia - (RIX), Rome, Italy - (FCO), Saint Petersburg, Russia - (LED), Sofia, Bulgaria - (SOF), Stockholm, Sweden - (ARN), Stuttgart, Germany - (STR), Tallinn, Estonia - (TLL), Tbilisi, Georgia - (TBS), Thessaloniki, Greece - (SKG), Tirana, Albania - (TIA), Vienna, Austria - (VIE), Vilnius, Lithuania - (VNO), Warsaw, Poland - (WAW), Zagreb, Croatia - (ZAG), Zürich, Switzerland - (ZRH), Lyon, France - (LYS), Bordeaux, France - (BOD), Skopje, North Macedonia - (SKP), Zurich, Switzerland - (ZRH)) and Cloudflare Sites and Services (Bring Your Own IP (BYOIP)).